Privacy Policy

1. Who we are

AgenticRealty (“we”, “us”, “our”) is an AI education program for real estate agents. It was created by Darren Leblanc (Broker) and Katharine Leblanc (Sales Representative) of The Leblanc Group, Real Broker Ontario Ltd., Brokerage, and is run from Greater Sudbury, Ontario, Canada. We serve real estate agents in Canada and the United States.

AgenticRealty is an independent education program. It is not a real estate brokerage service, and it is not affiliated with, sponsored by or endorsed by The Real Brokerage Inc.

This policy covers the personal information we collect through this website, when you contact us and when you book a call. Other websites and services, including the third parties described under When we share information, have their own policies.

2. Information we collect

Information you give us

When you fill out the questionnaire on our Book a Call page, we ask for:

• your first and last name, email address and mobile phone number
• your brokerage, your market (city or region) and your country
• how many deals you closed in the last 12 months, as a range
• how you use AI in your business today
• if you choose to answer, what you would most like AI to take off your plate
• a record of your consent: the exact wording you agreed to and when you agreed

If you email, call or message us, we collect what you send. If you book a time through a scheduling calendar on this site, the details you enter there (such as your name, email, time zone and chosen time) go to that scheduling provider and to us.

Please don’t send us sensitive information, such as health or financial account details, or personal information about your clients. We don’t need it.

Information collected automatically

Like most websites, this site’s hosting provider automatically records basic technical information when you visit, such as your IP address, browser and device type, the pages you request, the page that referred you and the date and time. These server logs help keep the site running, secure and free of errors.

Cookies

This site does not set tracking cookies for advertising or analytics by default. If we add analytics or advertising tools in the future, we will update this policy first and ask for your consent where the law requires it. Third-party content you choose to load, such as an embedded video or booking calendar, may set its own cookies (see When we share information).

3. How we use your information

We use your information to:

• reply to your questions and requests
• review your questionnaire, book your strategy call and prepare for it
• send you information about the program that you asked for or agreed to receive
• keep records of your consent and of our messages with you
• run, secure and improve this website, for example by finding and fixing errors
• meet our legal obligations

We don’t use your information for purposes unrelated to these without asking you first, unless the law requires or allows it.

4. Consent and your choices

We follow Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA). We collect, use and share personal information with your consent, and only for purposes a reasonable person would consider appropriate. When you submit the questionnaire, you consent to us using your information to respond to you and arrange your call.

Emails and texts. Canada’s Anti-Spam Legislation (CASL) covers commercial electronic messages, such as emails and texts about our program. We send them only with your express consent, or where CASL otherwise allows it (for example, for a limited time after you contact us with an inquiry). Every message identifies us and includes a simple way to unsubscribe.

Changing your mind. You can withdraw your consent at any time: use the unsubscribe link in any email, reply STOP to any text, or email us at mail@theleblancgroup.ca. We act on unsubscribe requests within 10 business days, as CASL requires. Withdrawing consent doesn’t affect records the law requires us to keep.

5. When we share information

We share personal information only with service providers that help us run the program and this website, and only what they need to do that work. They include:

• Website hosting: the company that hosts this site and keeps the server logs described above.
• CRM, scheduling and email tools: services that store your questionnaire, book calls and send our emails and texts. Some of these tools include AI features.
• Embedded booking calendar: if our Book a Call page shows a scheduling calendar, it loads from the scheduling provider, which may set its own cookies.
• Embedded videos: when you play a video on this site, the video provider (such as YouTube, Vimeo or Wistia) may collect information and set its own cookies under its own privacy policy. Our player waits until you press play before it loads YouTube, Vimeo, Wistia or Loom, and it uses YouTube’s privacy-enhanced mode.
• Professional advisers: such as our lawyers and accountants, who must keep it confidential.

We may also share information if the law requires it, to protect our rights or someone’s safety, or as part of a sale or reorganization of the program. A new owner would have to protect it as this policy describes.

Some of our service providers store or process information outside Canada, including in the United States. While it is there, it is subject to the laws of that country and may be accessed by its courts, law enforcement and national security authorities.

6. We don’t sell your information

We do not sell, rent or trade your personal information, and we don’t share it with other businesses for their own marketing.

7. How long we keep it

We keep personal information only as long as we need it for the purposes in this policy, or as long as the law requires. For example, we keep your questionnaire answers while we’re in touch with you about the program, and we keep consent records for as long as we need to show we had your permission to message you.

When we no longer need information, we delete it or make it anonymous.

8. How we protect it

We use safeguards suited to the sensitivity of the information, including:

• encrypted connections (HTTPS) on this website
• access limited to the people who need it to do their work
• established service providers that protect data with their own security measures

No website, transmission or storage system is completely secure, so we can’t guarantee absolute security. If a breach of our safeguards creates a real risk of significant harm to you, we will notify you and the Office of the Privacy Commissioner of Canada, as PIPEDA requires.

9. Your rights

You can ask us to:

• tell you what personal information we hold about you and how we have used it
• correct information that is inaccurate or incomplete
• stop using your information for a purpose you agreed to, including marketing messages
• delete your information, unless the law requires us to keep it

Email your request to mail@theleblancgroup.ca. We may ask you to confirm your identity first. We’ll respond within 30 days, as PIPEDA requires, or tell you within that time if we need longer and why.

If you’re not satisfied with our answer, you can complain to the Office of the Privacy Commissioner of Canada.

10. Visitors from the United States

We’re based in Canada and serve real estate agents in Canada and the United States. If you’re in the U.S., your information will be processed in Canada and in the United States, where our service providers operate, and handled as this policy describes.

We call or text the number you give us only about your inquiry or with your consent. You can opt out at any time by replying STOP to a text or emailing us.

Some U.S. states give residents additional privacy rights. If your state’s law applies to us, contact us and we’ll honour the rights it gives you.

11. Children

This website and our program are for real estate professionals and are not directed to anyone under 18. We don’t knowingly collect personal information from anyone under 18. If you believe a minor has sent us information, contact us and we’ll delete it.

12. Changes to this policy

We may update this policy as the program, our tools or the law change. When we do, we’ll change the “Last updated” date at the top of this page. If a change is significant, we’ll also give notice on this site or, where appropriate, by email.

13. Contact us

For privacy questions, requests or complaints, contact us: